Privacy Policy
Last Updated: 24 April 2026
At Craftriti, we value the trust you place in us. Protecting your personal information and ensuring a safe and secure shopping experience is our priority.
This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.
By using our website, you agree to the terms outlined in this policy.
1. Information We Collect
We may collect the following information when you interact with Craftriti:
- Personal Information: Name, email address, phone number, shipping and billing address
- Order Information: Purchase details and preferences
- Payment Information: Processed securely via third-party gateways (we do not store card details)
- Technical Data: IP address, browser type, device information, and browsing behavior
You can browse our website without sharing personal information. However, certain features (like placing an order) require basic details.
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Provide customer support
- Send order updates and service-related communication
- Improve website experience and performance
- Send offers and updates (you can opt out anytime)
- Prevent fraud and maintain security
3. Sharing of Information
We do not sell or rent your personal data.
We may share your information with:
- Payment gateways (for secure transactions)
- Delivery partners (for order fulfillment)
- Service providers (hosting, analytics, communication tools)
These partners are required to handle your data securely and only for necessary services.
We may also disclose information if required by law or to protect our rights.
4. Cookies & Tracking Technologies
We use cookies to improve your experience and understand user behavior.
Cookies help us:
- Remember your preferences
- Improve performance
- Show relevant content
You can disable cookies through your browser settings, though some features may be affected.
5. Data Security
We take reasonable and industry-standard measures to protect your personal information.
However, no method of transmission over the internet is completely secure. While we strive to protect your data, we cannot guarantee absolute security.
We recommend that you keep your account information confidential and avoid sharing sensitive details.
6. Your Rights
You have the right to:
- Access and update your personal information
- Request deletion of your data
- Opt out of marketing communications
To exercise these rights, please contact us.
7. Third-Party Links
Our website may contain links to external websites. We are not responsible for their privacy practices and encourage you to review their policies separately.
8. Limitation of Liability (Important)
While we are committed to protecting your privacy, it is important to understand that no online platform can guarantee complete security.
We cannot ensure that all your personal information or communications will never be disclosed in ways not described in this policy. By using our website, you acknowledge and accept that you share information at your own risk.
You also agree that you are responsible for maintaining the confidentiality of your account and for your activities on and off the website.
9. Data Retention
We retain your information only as long as necessary to:
- Fulfill your orders
- Provide services
- Comply with legal obligations
- Resolve disputes
10. Children’s Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
11. Policy Updates
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date.
Your continued use of the website indicates acceptance of these changes.
12. Governing Law
This Privacy Policy is governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts in India.
13. Contact Us
For any questions or concerns:
📧 craftriti@gmail.com
📞 +91 92202 56807