Shipping And Delivery Policy

At Craftriti, every piece is thoughtfully handcrafted and carefully packed to reach you safely. From the moment you place your order to the time it arrives at your doorstep, we ensure each step is handled with care and attention.

Order Processing

  • Orders are typically processed and dispatched within 24–48 hours of confirmation
  • In some cases (high demand or special products), processing may take slightly longer
  • Orders are processed on business days (Monday–Saturday, excluding public holidays)

Once your order is shipped, you will receive a confirmation with tracking details via email.

Shipping & Delivery Timeline

  • Estimated delivery time: 5–7 business days from dispatch
  • Delivery timelines may vary slightly depending on your location and courier availability

While we always aim for timely delivery, occasional delays may occur due to external factors such as weather, logistics issues, or public holidays.

Shipping Charges

  • Free shipping on all orders above ₹999
  • A nominal shipping fee of ₹79 applies to orders below ₹999

Shipping charges (if applicable) will be displayed at checkout.

Packaging & Handling

Each Craftriti product is packed with care to ensure it reaches you in perfect condition:

  • Secure wrapping using protective materials
  • Sturdy outer packaging to prevent movement during transit
  • Careful handling of fragile items like ceramics

We take every precaution to ensure safe delivery while maintaining our commitment to thoughtful packaging.

Order Tracking

Once your order is shipped, you can track it easily:

  • Through the tracking link shared via email/WhatsApp
  • From your order details (if you have an account)

If you do not receive tracking details within 48 hours of dispatch, feel free to reach out to us.

Shipping Coverage

  • We currently ship across India
  • Delivery availability may vary for certain remote locations

Please ensure that your shipping address and contact details are accurate to avoid delays.

Important Information

  • Orders once placed cannot be cancelled after dispatch
  • In case of incorrect or incomplete address, re-shipping may incur additional charges
  • If a delivery attempt fails due to unavailability or refusal, re-delivery may be arranged at an extra cost

A Gentle Note

Each order is packed with the same care and attention that goes into creating our products. While we do our best to ensure a smooth delivery experience, we truly appreciate your patience and understanding in case of any unforeseen delays.

Need Help?

For any shipping-related queries, feel free to reach out:

📧 craftriti@gmail.com
📞 +91 92202 56807