Terms And Conditions

Last Updated: 24 April 2026

Welcome to Craftriti.

These Terms & Conditions govern your use of our website and services. By accessing our website or placing an order, you agree to these Terms. If you do not agree, we recommend not using the website.

1. Eligibility to Use

By using this website, you confirm that you are capable of entering into a legally binding agreement under applicable laws in India.

If you are under 18 years of age, you may use this website under the supervision of a parent or guardian.

2. Our Products

Craftriti offers thoughtfully designed ceramic and homeware pieces, many of which are handcrafted.

As a result:

  • Slight variations in color, finish, size, or detailing may occur
  • These variations are natural and part of the product’s character
  • They are not considered defects

We strive to display product images as accurately as possible. However, slight differences may occur due to screen settings.

3. Orders & Payments

Order Confirmation

Your order is confirmed once payment is successfully completed and you receive an order confirmation from us.

We reserve the right to accept, reject, or cancel any order at our discretion.

Pricing & Payments

  • All prices are listed in Indian Rupees (₹)
  • Prices may change without prior notice
  • Payments are processed via secure third-party gateways
  • We do not store your payment details

4. Shipping & Delivery

  • Orders are typically delivered within 5–7 business days
  • Free shipping is available on orders above ₹999
  • A nominal shipping fee applies below this value

Delivery timelines may vary based on location and external factors.

Once an order is dispatched, it cannot be cancelled.

Customers are responsible for providing accurate shipping details. We are not liable for delays due to incorrect information or courier-related issues.

5. Returns, Replacements & Refunds

We do not offer returns.

However, in the rare case of:

  • Damaged product
  • Incorrect item delivered

We will assist with a replacement or refund as per our Returns & Refund Policy.

6. Intellectual Property

All content on this website - including images, designs, text, and branding - belongs to Craftriti.

You may not copy, reproduce, or use any content without prior written permission.

7. User Conduct

By using our website, you agree not to:

  • Engage in unlawful activities
  • Misuse or interfere with the website
  • Upload harmful or malicious content
  • Violate intellectual property rights

We reserve the right to restrict access if misuse is detected.

8. Third-Party Services

We may use third-party services for:

  • Payments
  • Shipping
  • Analytics

We are not responsible for the actions or policies of these third parties.

9. Accuracy of Information

We strive to ensure that all information on our website is accurate and up to date. However, occasional errors or omissions may occur.

We reserve the right to correct or update information at any time without prior notice.

10. Limitation of Liability

To the extent permitted by law:

  • Craftriti shall not be liable for any indirect or consequential damages
  • We do not guarantee uninterrupted or error-free website access
  • Your use of the website is at your own discretion

11. Indemnification

You agree to indemnify and hold Craftriti harmless from any claims, damages, or losses arising from your misuse of the website or violation of these Terms.

12. Termination

We reserve the right to suspend or terminate access to our website if these Terms are violated.

13. Governing Law

These Terms are governed by the laws of India.
Any disputes shall be subject to the jurisdiction of courts in India.

14. Updates to These Terms

We may update these Terms from time to time. Changes will be reflected on this page with an updated date.

Continued use of the website indicates your acceptance of these changes.

15. Contact Us

If you have any questions or concerns:

📧 craftriti@gmail.com
📞 +91 92202 56807